Southwest Airlines

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Southwest Flier Told to 'Cover Cleavage'

Passenger slams agent's 'Big Feelings about my breasts'

(Newser) - Southwest Airlines has apologized and offered to refund a woman who was told she couldn't fly without covering her "inappropriate" cleavage, the New York Daily News reports. The woman—who gives her name as Avital—says she was boarding a flight from Las Vegas to New York earlier...

'Too Fat to Fly' Woman Sues Southwest

Overweight passenger wants airline to clarify policy

(Newser) - A woman who says a Southwest gate agent told her she was "too fat to fly" and needed to buy a second seat is suing the airline—not for money, but for an industry standard to be established for fliers who have to pay for an extra fare, reports...

Science Project Fuels Airport Bomb Scare

11 briefly detained over college student's robot

(Newser) - A college student's science project prompted a panic at Dallas Love Field airport yesterday, with authorities evacuating hundreds of people and detaining 11 passengers. As college students and their professor exited a Southwest Airlines plane that had flown in from Kansas City, one left a "robotic device" on...

Pilot Sparks Panic With 'Mom on Board' Greeting

Southwest passengers heard 'bomb'

(Newser) - A Southwest Airlines pilot gave passengers a scare when he issued a birthday greeting to the mother of an air traffic controller. Passengers panicked after hearing "mom on board" as "bomb on board," the New York Daily News reports. Airline staff rushed to reassure passengers and the...

Feds to Airlines: Stop Hiding Ticket Fees, Taxes

Carriers must advertise full price starting next month

(Newser) - Airlines will soon be forced to advertise the full price of tickets—including government taxes and fees—instead of a stripped-down price with an asterisk. The rule scheduled to go into effect in late January is designed to keep prospective fliers from getting a nasty surprise several steps into the...

Flier Gets Back Stolen Laptop Via Craigslist

It was swiped from her checked luggage with Southwest

(Newser) - A Southwest passenger whose laptop was stolen from a checked bag got it back with a handy bit of detective work. After Ambre Boroughs discovered her laptop bag was laptop-less, she complained to the airline only to find she was out of luck, reports NBC Chicago . She then searched on...

AirTran 'Customers of Size' Will Have to Buy 2 Seats

Southwest will bring its policy to the company

(Newser) - Now that Southwest Airlines has bought AirTran Airways and is beginning to integrate the company, AirTran will get a “customer of size” policy for the first time. Southwest’s policy requires that larger passengers, who cannot fit in one seat with the armrest down, purchase a second seat. AirTran...

Southwest: Profanity, Not Gay Kiss, Got Actress Booted

But Leisha Hailey still upset she was told it's a 'family airline'

(Newser) - Southwest Airlines originally stated that L Word actress Leisha Hailey was booted from her flight Sunday due to an excessive PDA with her girlfriend, but now the airline says it was actually profanity that got the couple removed from the plane. In a statement released yesterday, SWA says that additional...

Southwest Boots Actress From Plane After Gay Kiss

Passengers griped about Leisha Hailey's 'excessive' behavior, says airline

(Newser) - The L Word star Leisha Hailey is furious at Southwest Airlines after she and a female companion were booted from a plane after a flight attendant told them to stop kissing. The actress was told that Southwest "was a 'family' airline and kissing was not OK," tweeted...

Woman Made Bomb Threat to 'Protect Family'

She didn't want mother, brother to fly the day before 9/11

(Newser) - A New York woman who didn't want her mother and brother to fly the day before the tenth anniversary of 9/11 tried to keep them grounded by making a bomb threat, investigators say. Mary Purcell, 37, was arrested after authorities traced two phony bomb threats made against a Southwest...

Green Day Singer Kicked Off Flight for Baggy Pants

Billie Joe Armstrong refuses Southwest request to pull them up

(Newser) - Green Day's Billie Joe Armstrong learned about airline security the hard way: He got booted off his Southwest Airlines flight this week because he refused to hike up his baggy pants, reports San Francisco's ABC 7 . When a flight attendant asked him to comply before takeoff, he responded,...

Pilot Suspended for Broadcasting Crude Rant

Southwest pilot's mic was stuck as he complained about 'gays, grannies'

(Newser) - A Southwest Airlines pilot was suspended without pay after he accidentally broadcast a rant about his failure to score with the airline's flight attendants to dozens of air traffic controllers and fellow pilots. The airline hires a "continuous stream of gays and grannies and grandes," the man...

Misaligned Rivets Found on Ruptured Southwest Jet

NTSB finds fatigue cracks along tear in Boeing 737's skin

(Newser) - A federal investigation has revealed possible manufacturing flaws behind the mid-flight fuselage rupture of a Southwest Airlines Boeing 737 earlier this month. National Transportation Safety Board probers have discovered that rivet holes on one layer of the 15-year-old aircraft's skin did not line up properly with the layer below,...

Southwest's Problem: Its Planes Fly Too Much

Efficient short-haul operations may have contributed to rupture

(Newser) - Southwest Airlines may be a victim of its own efficiency. The airline's much-touted short-haul operations require each plane to fly an average of six times a day, and the stress of all those landings and take-offs may be partially to blame for the cracks found in some of their older...

Feds Order Emergency Checks of 80 Planes

Older 737s to be inspected after Southwest crack

(Newser) - The Federal Aviation Administration has ordered emergency inspections of 80 older Boeing 737s similar to the Southwest plane that suddenly cracked open last week during a flight. The order covers aircraft built with a specific process in the '80s and '90s and those that have more than 30,000 flight...

Cracks Found in 3 More Southwest Planes

Review of 79 other Boeing 737-300s to be completed tomorrow

(Newser) - If you were terrified by the story of the five-foot-long hole that opened up in a Southwest plane Friday, you may not want to read further: The airline found small, subsurface cracks in three more planes that are similar to the cracks that may have played a role in that...

And the Airline With the Most Complaints Is...

...Delta. Overall, complaints about US airlines rocketed 28% last year

(Newser) - If you think flying has gotten worse lately, you're not alone. Airline complaints soared an astounding 28% last year. Oddly, though, actual data reveals that planes improved their performance in a number of areas, with fewer lost bags and bumped passengers, and more on-time arrivals. A co-author of the Transportation...

NTSB: Southwest Jet Had Fatigue Cracking

Meanwhile, airline grounds 79 planes, cancels hundreds of flights

(Newser) - Fatigue cracking has been found along the entire 5-foot section of a Southwest Airlines jet that ripped open on Friday, forcing an emergency landing in Arizona. The NTSB says that mechanics will cut a 9-foot by 3-foot section of the plane and send it to Washington, DC, for testing. Southwest...

Southwest Jet Lands With Hole in Cabin

'Pandemonium' erupts as 6-foot gash opens; no serious injuries

(Newser) - A Southwest Airlines flight was forced to make an emergency landing at a military base in Arizona after a gaping hole developed in the top of the plane. Passengers say they heard a "real quick blast, like a gun," which was followed by "pandemonium" as the Boeing...

Southwest Airlines to Buy AirTran for $1.4B

Will help it compete with Delta in Atlanta

(Newser) - Southwest Airlines will buy AirTran for about $1.42 billion, the companies announced today. The move will put Southwest in head-to-head competition with Delta in Delta's home base of Atlanta. The buyout, funded mostly with debt, will also give Southwest a bigger slice of the market in cities like Boston...

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