Air Canada

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Airline Ordered to Pay $7.1K Over 'Horrendous Experience'

Air Canada passengers went through 3-day ordeal after their flight to Cuba was overbooked

(Newser) - In February last year, a couple planned to escape the Yukon winter for their first vacation without their kids. But after a three-day ordeal involving several Canadian airports, they never made it to Cuba. Air Canada was ordered to pay the couple $10,000 Canadian—about $7,100 US—in...

How Canada's Largest Ever Gold Heist Went Down

Authorities announce arrests in theft of $15M in gold bars from Toronto's Pearson Airport

(Newser) - Authorities have named nine men accused of carrying out the largest gold heist in Canadian history at Toronto's Pearson Airport a year ago, three of whom remain wanted. Among the suspects are two Air Canada employees, confirming the brazen heist of $15 million in gold and nearly $2 million...

A Year Later, Arrests Made in Brazen $17M Gold Heist

Brink's, Air Canada each blamed the other for the Toronto airport heist

(Newser) - A year after millions of dollars worth of gold and cash were stolen in a brazen airport heist in Toronto (the most recent reporting puts the value at $14.5 million), police say arrests have been made in the case. The National Post reports three men from Ontario, Canada, and...

Airline Must Pay for Chatbot's Bad Bereavement Fare Advice

Air Canada loses case after online tool steered customer wrong

(Newser) - An Air Canada representative admitted the airline's chatbot provided "misleading words" to a customer trying to book a bereavement fare. But you can't blame the airline for that, Air Canada argued in a lawsuit, calling the chatbot "a separate legal entity that is responsible for its...

Passenger Opens Cabin Door, Falls to Tarmac

Incident delays boarding of Air Canada plane by six hours

(Newser) - It's another scary moment involving a commercial jet , though this time a single passenger is being blamed. After a man boarded an Air Canada jet at Toronto's Pearson airport, he proceeded to open a cabin door at the opposite end of the plane and fall onto the tarmac,...

Man With Cerebral Palsy Says He Had to Drag Himself Off Flight

Couple filed a complaint with Air Canada, and an investigation has been launched

(Newser) - A Canadian couple heading to Las Vegas in August to celebrate their first wedding anniversary had a huge damper put on their plans, they say in a complaint filed with Air Canada and, subsequently, in interviews to bring awareness to what happened to them in the hopes that it doesn'...

Pilot Who Ripped Israel Online 'Removed From Flying'

Air Canada's Mostafa Ezzo allegedly wore pro-Palestinian colors, told Israel to 'burn in hell'

(Newser) - An Air Canada pilot won't be getting behind the controls for a while after complaints poured in about his social media posts regarding Hamas' attack on Israel over the weekend. The airline confirmed to the Toronto Sun on Tuesday that Montreal-based Capt. Mostafa Ezzo "was taken out of...

Passenger After Puke Incident: 'I Am Ashamed to Be Canadian'

Air Canada takes heat for booting 2 passengers who refused to sit in vomit-covered seats

(Newser) - Two passengers booked for a flight from Vegas to Montreal last month were escorted off the plane before takeoff, all because they wouldn't sit in their puke-soaked seats. The AP reports that the incident took place Aug. 26 on an Air Canada plane, on which Susan Benson was also...

She Asked for Vegan Meals on Flight, Got Water Bottle, Napkin
Traveler Receives Interesting
'Meal' After Asking for Vegan
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Traveler Receives Interesting 'Meal' After Asking for Vegan

Miriam Porter's TikTok on the water bottle, napkin she was served on Air Canada has gone viral

(Newser) - Airline food isn't known for being particularly memorable, but Miriam Porter isn't likely to forget the one she was served on Air Canada anytime soon. Among the "special meals" the airline has listed on its website are vegetarian and vegan options, and Porter, a Canadian travel blogger...

Lawyer: Passenger 'Said the Magic Words You Do Not Say'

Wegal Rosen, 74, arrested after bomb scare at Fort Lauderdale airport

(Newser) - A Canadian who lives part time in Florida never completed his trip to Ontario over the weekend after an incident that caused chaos at Fort Lauderdale-Hollywood International Airport. Per a police report and release cited by the Sun Sentinel , Wegal Rosen, 74, became miffed on Saturday when he was told...

Flight Diverted After Death of Passenger
Passenger Dies on Plane

Passenger Dies on Plane

Plane bound for Australia diverts to Honolulu

(Newser) - An Air Canada flight bound for Australia diverted to Honolulu over the weekend after a passenger died on the plane. Christopher Woodgate, 38, was pronounced dead when the flight landed in Honolulu on Saturday, said the Honolulu medical examiner's office. An autopsy will be conducted, the AP reports. The...

Aviation Has Few Answers for 'Clear-Air Turbulence'

Some on Air Canada flight hit the ceiling

(Newser) - You can't see it coming. Clear-air turbulence, which evidently jolted an Air Canada flight Thursday over the Pacific Ocean, strikes out of the blue, with no visible signs in the sky ahead. An aircraft's radar can't spot it coming, either. When it hit the Air Canada flight,...

'People Went Flying': 35 Injured on Air Canada Flight

Flight was en route to Sydney, but diverted to Hawaii due to turbulence

(Newser) - Dozens of people were injured when an Air Canada flight to Australia encountered unexpected turbulence, forcing the plane to land in Hawaii on Thursday, the AP reports. The flight from Vancouver to Sydney encountered "un-forecasted and sudden turbulence" about two hours past Hawaii when the plane diverted to Honolulu,...

Passenger Awoke on Plane to Find Herself Alone

Woman searched for an escape from the cold, dark plane

(Newser) - On an uncrowded flight from Quebec City to Toronto, Tiffani Adams decided to take advantage of an empty row of seats and take a nap. When she awoke, the plane was pitch dark, CTV reports, and she was the only person on the plane. The plane was parked far from...

The Worst Crash Ever Just Missed. Now What Do We Do?

Aviation officials say faster reporting is needed

(Newser) - Safety officials say a near collision of airliners in San Francisco last year was a few feet from becoming the worst crash in aviation history and underscores the need for faster reporting of dangerous incidents before evidence is lost, the AP reports. The National Transportation Safety Board issued a final...

Air Canada Jet Almost Caused Massive SF Disaster

It lined up to land on crowded taxiway

(Newser) - Aviation experts say it could easily have been one of the deadliest air disasters of all time. An Air Canada Airbus A320 was cleared to land on a runway at San Francisco International Airport just before midnight Friday, when, to the shock of air traffic controllers and other pilots, the...

Plane Passenger Says Lack of Legroom Almost Killed Him
Flier Says Lack of Legroom Almost Killed Him
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Flier Says Lack of Legroom Almost Killed Him

The fit but tall traveler developed deep vein thrombosis on a cramped 10-hour flight

(Newser) - An Air Canada passenger says a cramped 10-hour flight from Chile to Toronto in January has taken a serious toll on his otherwise impeccable health, and he wants the airline to "take a good hard look at what they're doing," he tells the CBC . Colin Savage, a...

Turbulence Injures 21 on 'Flight From Hell'

Air Canada passengers were tossed from seats

(Newser) - Air Canada says a flight en route from Shanghai to Toronto was diverted to Calgary on Wednesday after heavy turbulence injured 21 passengers, including three children. An Emergency Medical Services spokesman says that those transported to Calgary-area hospitals are in stable condition with non-life-threatening neck and back injuries. An Air...

Quick-Thinking Pilot Diverts Overseas Flight to Save Dog

Faulty cargo heating system could have killed Simba if not for captain's decision

(Newser) - An Air Canada pilot inconvenienced passengers on an overseas flight and may have cost the airline up to $10,000 in fuel costs, but people are praising him for a humane decision that also may have saved a dog's life. When the pilot noticed a cargo heating-system malfunction during...

'Something Just Fell Out of Me': Surprise Baby Born on Plane

Canadian woman who didn't know she was pregnant gives birth over Russia

(Newser) - One in 2,500 moms gives birth after a "cryptic" pregnancy or "denial in pregnancy," and a Canadian woman can now count herself among their number after a Calgary-to-Tokyo flight ended in the birth of her surprise baby girl, reports the CBC . Ada Guan, 23, was...

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