restaurant industry

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End of the Buffet Line? Fans Take News Hard

Model doesn't seem to work during or after a pandemic

(Newser) - Restaurants of all sorts face an uncertain path to reestablishing a thriving business. But the prospects for buffet restaurants appear especially bleak during the pandemic. So none of the 97 Souplantation and Sweet Tomatoes restaurants will reopen, the company announced this week. The FDA had recommended closing down self-serve stations,...

Food Delivery Apps? &#39;Let Them Burn&#39;
Food Delivery Apps?
'Let Them Burn'
OPINION
Apr 13, 2020 12:45 PM CDT

Food Delivery Apps? 'Let Them Burn'

'Food & Wine' writer says Grubhub, DoorDash are hurting restaurants with excessive commissions

(Newser) - Few restaurants remain open for people to frequent during the pandemic, though many eateries continue to offer takeout and delivery options. And tapping into delivery apps like Grubhub, Uber Eats, and DoorDash is an easy way to get meals brought right to your doorstep—though Khushbu Shah would be happier...

Only One Restaurant's Stock Is Up From Last Year

Domino's is up almost 8% in 2020

(Newser) - The novel coronavirus continues to wreak havoc around the globe, and restaurants are nervously keeping an eye on things as more people hole up at home to practice social distancing . One chain in particular, though, has been doing so well that it's "making analysts nervous," per MarketWatch...

Jamie Oliver 'Devastated' About Chain's Collapse

Chef's British restaurant chain has filed for bankruptcy protection

(Newser) - Celebrity chef Jamie Oliver's British restaurant chain filed for bankruptcy protection on Tuesday, partly due to increased competition and escalating rents in local commercial districts. The insolvency put 1,300 jobs at risk and reignited worries about local retail and food outlets in Britain, reports the AP . "I'...

Hawaii Moves to Ban Restaurant Plastic

'Our state can once again take the lead in protecting our environment'

(Newser) - Hawaii would be the first state in the US to ban most plastics at restaurants under legislation that aims to cut down on waste that pollutes the ocean. Dozens of cities across the country have banned plastic foam containers, but Hawaii's measure would make it the first to do...

IHOP Just Flipped One Letter in Its Name

But no one knows yet what the 'b' in 'IHOb' stands for

(Newser) - First it was International House of Pancakes, then just IHOP, and now … IHOb? A cryptic tweet Monday from the restaurant chain notes a coming rebrand, though it's not saying what the "b" stands for; that reveal will come on Monday. "We're serious about the quality...

Big Winners at the 'Oscars of Food'

Time to start calling in your reservations

(Newser) - Though the Met Gala probably drew more eyes, Monday night also marked the "Oscars of the food world," per Eater . Some 600 culinary professionals voted to honor some of the top chefs, restaurants, and restaurateurs in the country at the James Beard Awards in Chicago. Since you'll...

OpenTable Sorry for Employee's 'Disgraceful' Scheme

Worker fired after logging 300 fake reservations on rival service

(Newser) - Tactics are apparently rough in the business of online dinner reservations. An employee for OpenTable, the nation's No. 1 such service, made 300 fake reservations over three months at dozens of Chicago restaurants through rival service Reserve, reports Eater Chicago . The idea was to make Reserve look bad. As...

Celeb Chef Steps Down After Sexual Harassment Uproar

John Besh will put 'full focus on his family,' says restaurant group's new CEO

(Newser) - After a series of allegations of rampant sexual harassment , throughout the restaurant group that bears his name, chef John Besh has left. "John has decided to step down from all aspects of operations and to provide his full focus on his family," new CEO of New Orleans-based Besh...

Report: Celeb Chef Blasted for Culture of Sex Harassment

25 current and ex-employees say John Besh, biz partner fostered 'kitchen bros' environment

(Newser) - More than two dozen women are accusing a celebrity chef and his business partner of fostering a Mad Men-type atmosphere they say was overrun by "kitchen bros." An eight-month probe by the Times-Picayune found 25 current and past employees who document sexual harassment while working at John Besh'...

OpenTable&#39;s Future Uncertain Amid Competition, Complaints
Is OpenTable
Slowly Dying?
Sep 2, 2017 2:41 PM CDT

Is OpenTable Slowly Dying?

It revolutionized online reservations, but faces threats

(Newser) - It's been almost 20 years since OpenTable launched in 1998. Now seating more than 23 million diners a month in 43,000 restaurants worldwide, it's still a force to be reckoned with, but the New York Times details the company's recent devaluation and other woes, and calls...

Food Critic Gets Eye-Opener as Dishwasher for a Day

Scrub, scrub, scrub—and be wary of habanero oil

(Newser) - To be a dishwasher in a top restaurant, you need a "heroic" work ethic, says Tom Sietsema. That's just one thing the Washington Post food critic discovered after spending seven hours doing that very job. Taking a shift at Caracol, chef Hugo Ortega's 250-seat Mexican seafood restaurant...

World's Best Restaurant Lives in Manhattan

US restaurant tops Best 50 list for first time since 2004

(Newser) - Manhattan's Eleven Madison Park is now the best restaurant in the world as well as the best restaurant in America, according to the influential World's 50 Best Restaurants List . The restaurant, which serves contemporary American cuisine in a $295 tasting menu, is the first US restaurant to top...

Burger King Owner Buys Popeyes for More Than $1.6B

Restaurant Brands also owns Tim Hortons

(Newser) - Doughnuts, hamburgers, and as of Tuesday … chicken. That's what's now on the menu for Restaurant Brands International, the owner of Burger King and Tim Hortons that just raided the fast-food henhouse to buy the Popeyes Louisiana Kitchen chain for nearly $1.65 billion, per the Wall Street ...

Prominent NYC Restaurateur Bans Tipping

Danny Meyer says he wants to increase fairness for cooks, dishwashers, and others

(Newser) - A popular New York City restaurateur is eliminating tipping in all 13 of his restaurants starting in November in the hopes of changing the American dining experience as a whole, the Atlantic reports. Danny Meyer says he's making the change to offer more competitive wages and even things out...

Why an NYC Restaurant Pays Servers $25 an Hour

And why some restaurants are abandoning tipping

(Newser) - With many big cities upping the minimum wage, restaurant owners have to contend with higher labor costs—which has led some to abandon the practice of tipping in favor of raising menu prices or adding a mandatory service fee. At Dirt Candy, a Manhattan eatery, a 20% administrative fee is...

Fancy Restaurant Kept $500K in Servers' Tips

'Service charge' was a cheat, NY AG says

(Newser) - One of America's ritziest restaurants has been ordered to give around 70 servers a total $500,000 for engaging in what New York Attorney General Eric Schneiderman calls some pretty lowly behavior: cheating servers out of their tips. The AG's office says Manhattan restaurant Per Se, which charges...

The 6 Best Restaurants in America

Eleven Madison Park of NYC is best in the country on 2015 list

(Newser) - Spain's El Celler de Can Roca has been named the top eatery in the world, knocking former heavyweight Noma in Copenhagen to the third spot on the World's 50 Best Restaurants list, the New York Times reports. Though 15 US restaurants were named among the top 100, just...

We Need Ratings for Restaurant Patrons , Too
We Need Ratings for Restaurant Patrons, Too
OPINION
Apr 18, 2015 9:15 AM CDT

We Need Ratings for Restaurant Patrons, Too

Quartz writer says it would fix industry's broken reservations system

(Newser) - You're familiar with restaurant ratings. But what about ratings for the people who eat at restaurants? At Quartz , Allison Schrager argues that it's time for just such a system because it would fix a major problem—the dysfunctional reservations system. As it stands now, restaurants lose money and...

Actually, That Waiter Doesn't Want You to Order Dessert

The food may be rich, but the profits are slim

(Newser) - When your waiter asks if you'd like coffee or dessert, he's hoping for a yes, right? Perhaps not. It turns out that many restaurants are better off, from a financial perspective, if you get out of there and make room for the next customer, the Washington Post reports....

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